Building Trust Through Values-Driven Service
Our foundational principles guide every action, ensuring consistent excellence in service delivery and client relationships.
Accountability
We own our responsibilities and actions, embrace accountability for outcomes, and strive for continuous improvement.
Integrity
Unwavering commitment to honesty, ethics, and doing the right thing with genuine authenticity.
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Collaborative Mindset
Building relationships and working together to solve problems for mutual benefit.
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Constructive Communication
Fostering transparent and direct dialogue to thoughtfully resolve conflicts and uncover solutions.
Family Owned & Operated
At iNX, our family-owned foundation sets us apart in the commercial cleaning industry. We bring a personal touch to professional service, ensuring that every client receives the dedicated attention and care they deserve. Our leadership team is directly involved in day-to-day operations, maintaining high standards and fostering strong client relationships.
Our core values extend beyond our immediate team to encompass our entire network of franchise owners and employees. This creates a culture of ownership and pride in our work, resulting in superior service quality and customer satisfaction. As a family-owned business, we understand the importance of trust, reliability, and long-term partnerships in building lasting success and establishing legacy.
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Training & Management Process
The iNX Training Academy represents our commitment to excellence through comprehensive education and skill development. Our rigorous training program combines virtual learning with hands-on instruction, covering everything from precise chemical handling to CDC-approved sanitation practices. This investment in our team's expertise ensures consistent, high-quality service delivery across all client facilities.
Our management approach further reinforces our commitment to quality through systematic quality assurance processes and dedicated client support. Each facility receives regular QA checks, and our multi-level verification system ensures strict adherence to iNX's rigorous standards. With dedicated Client Services Managers and rapid response protocols, we maintain clear communication channels and swift issue resolution for every client.
